Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Agile CRM is clearly lagging behind, losing to Salesforce Live Agent in all segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Lifestyle, Science & Education and 20 other categories.

2 Agile CRM hasn't got a lead over Salesforce Live Agent in any websites category.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Canada, Australia and 137 other countries.

2 Agile CRM is leading in Brunei Darussalam, Democratic Republic Of The Congo, Benin, Mongolia and 2 other countries.