1
eGain is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Kustomer is clearly lagging behind, losing to eGain in all segments.
1
eGain has better usage coverage in more websites categories. Including Finance, Computers Electronics & Technology, Business & Consumer Services, Travel & Tourism and 16 other categories.
2
Kustomer is leading in Lifestyle, Food & Drink, Sports and Pets & Animals.
1
eGain is leading in most countries, including United States, United Kingdom, Taiwan, India and 99 other countries.
2
Kustomer is leading in Indonesia, Colombia, Saudi Arabia, Greece and 2 other countries.